Product Disclaimer

All products sold on Primora Gifts are carefully selected and quality-checked before dispatch.

  • Product images displayed on the website are for reference purposes only.
  • Actual product colors, textures, sizes, and finishes may vary slightly due to photography lighting, screen resolution, and manufacturing differences.
  • Customized and personalized products may have slight variations in print placement, color tone, or finishing, which are considered normal production variations and not defects.
  • Minor scratches, folds, bubbles, or packaging marks caused during transit or handling are not considered manufacturing defects.
  • Product availability is subject to stock and supplier availability.

Customization Disclaimer

  • Customers are responsible for reviewing all customization details, spellings, logos, names, colors, and uploaded artwork before confirming the order.
  • Primora Gifts is not responsible for errors approved by the customer during design confirmation.
  • Slight color differences may occur between digital previews and final printed products due to screen and printing variations.

Delivery & Liability Disclaimer

  • Primora Gifts is not liable for delays caused by courier partners, weather conditions, natural calamities, strikes, transportation disruptions, or other unforeseen circumstances beyond our control.
  • We shall not be responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Customers must provide accurate shipping details. Orders delayed or lost due to incorrect addresses or contact information will not be the responsibility of Primora Gifts.

Mandatory Unboxing Video Policy

Customers must record a complete unboxing video starting from the sealed courier package until the final product is shown clearly.

Without a proper unboxing video:

  • Damage claims
  • Missing item claims
  • Wrong product complaints

will not be accepted under any circumstances.

Fraud Alert

⚠️ Beware of fake pages, unauthorized sellers, or fraudulent payment requests using the Primora Gifts name.

Our official contact details are:

We only accept payments through secure payment gateways and official business accounts. Primora Gifts will not be responsible for payments made to unauthorized persons, QR codes, UPI IDs, or bank accounts not officially shared by our team.