1. What products does Primora Gifts offer?

Primora Gifts offers a wide range of products including:

  • Corporate Gifts
  • Personalized Gifts
  • Premium Stationery
  • Executive Accessories
  • Office Essentials
  • LED & Crystal Gifts
  • Customized Merchandise
  • Promotional Products
  • Festive Hampers
  • Luxury Workspace Essentials
  • Digital Display Solutions and more.
2. Do you provide customized or personalized products?

Yes, we specialize in customized and personalized gifting solutions including:

  • Logo Printing
  • Name Personalization
  • Laser Engraving
  • Corporate Branding
  • Customized Packaging
  • Bulk Corporate Merchandise
3. How can I place an order?

You can place an order directly through our website by:

  1. Browsing products
  2. Adding items to cart
  3. Proceeding to checkout
  4. Making secure online payment

For bulk or corporate orders, you may also contact our team directly.

4. What payment methods do you accept?

  • We accept secure online payments through:

    • Razorpay
    • PhonePe
    • UPI
    • Debit/Credit Cards
    • Net Banking
    • Wallets
5. Is Cash on Delivery (COD) available?

COD availability may vary depending on:

  • Delivery location
  • Order value
  • Product category
  • Customization requirements

Certain customized or bulk orders may require prepaid payment confirmation

6. Are product prices inclusive of GST?

  • Yes, all prices displayed on our website are inclusive of applicable GST unless mentioned otherwise.

7. How long does delivery take?

Estimated delivery timelines:

  • Metro Cities: 3–6 working days
  • Rest of India: 5–8 working days

Customized and bulk corporate orders may require additional production time.

8. Which courier partners do you use?

We ship through trusted logistics partners such as:

  • Shiprocket
  • Delhivery
  • DTDC
  • Blue Dart
  • Xpressbees
  • India Post (where applicable)
9. How can I track my order?

Once your order is dispatched, tracking details/AWB number will be shared through:

  • Email
  • SMS
  • WhatsApp (if applicable)

You can also track orders through the “My Account → Orders” section on the website.

10. Can I cancel my order?

Orders can only be cancelled within 1 hour of placement.

Customized, personalized, printed, or branded products cannot be cancelled once production has started.

How do I know if I am ordering from the official Bag World store?

⚠️ Beware of fake Instagram IDs or numbers pretending to be The Bag World.
Our official details are:

  • Website: thebagworld.in

  • Instagram: @bag_world_raipur

  • Phone: 9098981946

We never ask for payments outside our website.